FAQs
Are you available for crisis situations?
We are not available for crisis situations. Our therapists are available for outpatient services by appointment only. If you need a higher level of care, please see local resource options here. If you are a current client, let your therapist know if you are needing additional support and they will do their best to provide resources and referrals while also staying on your treatment team whenever possible.
Do you take my insurance?
All of our licensed therapists accept most BCBS, Aetna, Medcost, or Ambetter insurance plans. Some of our therapists also take United. Fee and insurance information is listed on each provider’s respective profile.
For more information on using insurance or using out-of-network benefits, click here.
Where are you located?
We have two locations in the Asheville area (Montford and Fairview) and you can find out more here. Otherwise most of our therapists also see clients who are located anywhere in North Carolina online for sessions & we have one trauma-informed somatic practitioner who can see clients from anywhere in the world.
What are your hours? Can I come by to see the office?
Our offices are only open by appointment only. Therapists make their own schedules and have varying availability so we do not have set open and closing hours and therefore we can’t accommodate visitors without prior scheduling.
What is sex therapy?
Sex therapy is talk therapy with an emphasis on addressing sexual issues and concerns with a therapist who has received extensive training in human sexuality in addition to clinical training as a licensed mental health provider.
Is there any physical touch involved in sex therapy?
No, there is no physical touch involved in the type of therapy we provide. Any type of sexual contact is strictly prohibited by the ethical code outlined by the American Association of Sexuality Educators, Counselors and Therapists (AASECT).
What do you think of "reparative therapy" or "conversion therapy?"
We think it's extremely unethical, should be totally banned, and has caused a lot of damage to many people. A lot of our work has involved undoing harm caused by internalized homophobia, transphobia, and other forms of systemic oppression and discrimination. Sadly, this form of harm-disguised-as-treatment has caused so much trauma in our queer community that it has prevented many from reaching out for therapy for fear that they will face more rejection, humiliation, and trauma. This is one of many reasons why it is so important for us to outwardly state that our practice is queer-owned and queer-celebratory.
See AASECT's Position on Sexual Orientation and Reparative Therapy for more information.